Why Choose Jacoby Rugs

It is our mission to provide the best possible service to all our customers; whether you are looking to buy a new rug or are looking to have your rugs cleaned and repaired- we pride ourselves on the quality of rugs we supply and the quality of restoration services our cleaning and repair workshops achieve.

Here are a few reasons we believe you should consider Jacoby Rugs if you’re looking to buy a new rug:

  • We have more variety of Oriental Rugs than any other retailer in the UK
  • We specialise in finding ‘unusual’ rugs- whether you’re looking for a hard to find size, a round rug, unusual combination of colours etc- we offer more options than anyone else in the country
  • All rugs can be trialled at home before committing to buy
  • Majority of our rugs are imported directly by us- which means our prices are very competitive

If you are looking to have your rugs cleaned and repaired you should choose Jacoby Rugs because:

  • All rugs are cleaned and repaired using traditional methods, tools and techniques and all work is carried out by expert craftsmen and former rug weavers
  • We have decades of experience in cleaning and repairing hand made rugs
  • All rugs are cleaned by hand and are patch tested first to prevent colour-run
  • We don’t just surface wash rugs, all rugs are thoroughly dusted first to ensure the rug is clean (instead of looking clean)
  • Rugs are left to dry at their natural pace after the wash- just like you wouldn’t put a wool jumper in the tumble dryer, we wouldn’t risk any damage to wool and silk rugs by using heat to speed up the process
  • We offer free collection and delivery of rugs so you don’t have to worry about lifting heavy rugs
  • All collection and deliveries are always only done by our staff- ensuring the rugs are in safe hands from the moment they are collected until the day they return to you
  • Your rugs are fully insured whilst in our hands
  • We agree the cost of the work with you before any work commences; our prices are clear and we do not surprise you at the end by adding VAT or any other costs to the agreed price
  • Our high standard of work has been recognised by The Guild of Master Craftsmen and we were awarded its membership in 2016