Our Customers Say

We are committed to providing exceptional quality service to our customers. We want to make sure that everyone who chooses Jacoby Rugs is delighted with their purchase and results achieved by our Cleaning and Repair Workshops.

Most of our customer submit their feedback directly to The Guild of Master Craftsmen. We are delighted that every customer contacted by the guild so far has given us a 5 star review.

Here are a few examples of what our customers have said about our service:

“We are delighted at the cleaning service that you provided”

– Margaret from Leicestershire

“Jacoby Rugs cleaned two rugs for us, they collected them within days and delivered clean rugs back to us in fortnight. Very professional and friendly and the results were just great. We will definitely use them again. In fact we also bought a small rug from them. They brought a selection to choose from to our home and the whole process was very easy. Highly recommended.”

– Mark from Glasgow

“Extremely happy with the results, the rugs look like new. Thank you”

– John from the Midlands

“Jacoby Rugs cleaned our antique Fine Persian Kashan rug that has been in our family for over 90 years. The rug was returned to us just over a week later and the results were brill! We’ve used different companies before but none of them produced as good results. Will be using them again. Highly recommended.”

– Mark from Bristol

“I am very happy with the rug. I will be in touch again for cleaning some of my other rugs.”

– Audrey from Edinburgh

“We asked Jacoby Rugs Ltd if they could clean and repair the ends of our little rug we bought in India several years ago. Even though we live in Devon they collected the rug and returned it within a few weeks- it looked like new! (If not better!). The young chap we dealt with was very friendly and professional and we will definitely use their services again”

– Mike from Devon

If you have used our services and would like to share your feedback with us and our prospective customers then please send an email to enquiries@jacobyrugs.co.uk.